Cookies Policy Information
This cookie policy (“Policy”) describes what cookies are and how they’re being used by the stepcharity.co.uk website (“Website” or “Service”) and any of its related products and services (collectively, “Services”). This Policy is a legally binding agreement between you (“User”, “you” or “your”) and STEP Business Enterprise Ltd (SBEL) (“we”, “us” or “our”). If you are entering into this Policy on behalf of a business or other legal entity, you represent that you have the authority to bind such entity to this Policy, in which case the terms “User”, “you” or “your” shall refer to such entity. If you do not have such authority, or if you do not agree with the terms of this Policy, you must not accept this Policy and leave this Website, although you may choose to continue to browse our Website with the knowledge that "Essential Cookie" files will exist on your device. You should read this Policy so you can understand the types of cookies we use, the information we collect using cookies and how that information is used. It also describes the choices available to you regarding accepting or declining the use of cookies. For further information about Cookies and Cookie files we suggest you visit https://allaboutcookies.org/.
This policy and document was last updated and is effective from 29th January 2026.
What are cookies? Cookies are NOT viruses. Cookies use a plain text format and are not compiled pieces of code. They can’t be executed and aren’t self-executing. Accordingly, they can’t make copies of themselves and spread to other networks to execute and replicate again. Cookies are simple text files that are stored on your computer or mobile device by a website’s server. Each cookie is unique to your web browser. It will contain some anonymous information such as a unique identifier, website’s domain name, and some digits and numbers. They are widely used either for a single visit (through a “session cookie”) or for multiple repeat visits (using a “persistent cookie”). Session cookies are temporary cookies that are used during the course of your visit to the Website, and they expire when you close the web browser. Persistent cookies are used to remember your preferences within our Website and remain on your desktop or mobile device even after you close your browser or restart your computer. They ensure a consistent and efficient experience for you while visiting the Website and Services. Cookies may be set by the Website (“first-party cookies”), or by third parties, such as those who serve content or provide advertising or analytics services on the Website (“third party cookies”). These third parties can recognise you when you visit our website and also when you visit certain other websites. What types of cookies do we use? Essential cookies
These cookies allow us to offer you the best possible experience when accessing and navigating through our website and using its features. For example, user safety and security cookie files. These cookies do not store any personally identifiable information.
Functionality cookies
These cookies let us operate the site in accordance with the choices you make. For example, if Registering with us then we will recognise your username and remember how you customised the site during future visits.
Analytical cookies
These cookies enable us and third-party services to collect aggregated data for statistical purposes on how our visitors use the website. These cookies do not contain personal information such as names and email addresses and are used to help us improve your user experience of the website. How to delete cookies?
If you want to restrict or block the cookies that are set by our website, you can do so through your browser setting. You will find general information online about cookies and details on how to delete cookies from your device.
Changes and amendments
We reserve the right to modify this Policy or its terms related to the Website and Services at any time at our discretion. You are advised to re visit this page frequently to check if this policy has been updated. Your continued use of the Website and Services after the effective date of the revised Policy (or such other act specified at that time) will constitute your consent to those changes.
Acceptance of this policy
You acknowledge that you have read this Policy and agree to all its terms and conditions. By accessing and using the Website and Services you agree to be bound by this Policy. If you do not agree to abide by the terms of this Policy, you are not authorised to access or use the Website and Services then you should leave the Website immediately.
Notes
Our website uses Google reCAPTCHA to protect against spam and Internet bots and this involves data collection and processing. You cannot use our Contact Form if not accepting reCAPTCHA however you can still send an email or call if you need to contact us.
The forterToken is a cookie used by Forter, a third-party fraud prevention platform, to identify a user's browser across sessions and protect websites from fraudulent activity, such as payment fraud. Used if you attempt to Book a Room Hire or Event Tickets on our Website.
COOKIE NAME | PURPOSE | DURATION | COOKIE TYPE |
XSRF-TOKEN | Cookie for website fraud detection | Session | Essential |
hs | Security Cookie for Hive (legacy) | Session | Essential |
svSession | Cookie for security, stability, and core site function | 12 Months | Essential |
bSession | Used for system effectiveness measurement | 24 hours | Essential |
server-session-bind | Cookie for API protection | Session | Essential |
consent-policy | Control Cookie Policy acceptance | Session | Essential |
_GRECAPTCHA | Distinguish human users from bots | 6 Months | Functional |
fedops.logger.sessionId | Tracking session errors and issues (resilience) | 12 Months | Essential |
forterToken | Third-party fraud prevention if pay online | 12 Months | Essential |
END OF POLICY
Contacting us
If you have any questions, concerns, or complaints regarding this Policy or the use of cookies, we encourage you to contact us using the details below:
- Send a message using our contact form by visiting our Contact page at: https://www.stepcharity.co.uk/contact.
- An email to us at: info@stepcharity.co.uk
- In writing to us at:
STEP Business Enterprise Ltd,
The Venue, 650 Manchester Road,
Stocksbridge, SHEFFIELD,
South Yorkshire, England, S36 1DY.
STEP Charity
STEP Venue, 650 Manchester Road,
Stocksbridge, Sheffield, S36 1DY.
0114 283 8692
